Officer and Senior Management Profiles
Steven W. McCullough
President and Chief Executive Officer
Steven W. McCullough joined Iowa Student Loan in 1989 as the director of fiscal operations, and he became chief executive officer in 1993. In his current role, McCullough is responsible for carrying out strategic plans and policies as established by the board of directors. He has ultimate management authority for Iowa Student Loan and appoints the management team of the organization. He became a certified public accountant in 1986 and is a member of The American Institute of Certified Public Accountants. McCullough has also served on the board of directors of the Education Finance Council; the National Advisory Committee on Institutional Quality and Integrity; the Iowa College Student Aid Commission's Advisory Council for Student Aid Programs; and the Iowa Dollars for Scholars board. He holds a master's degree in business administration from the University of Iowa.
Mary Kay DeBolt
Senior Vice President of Operations and Corporate Secretary
Mary Kay DeBolt is senior vice president of operations and corporate secretary for Iowa Student Loan. With oversight and direction by the CEO and board of directors, she provides leadership to the largest portion of Iowa Student Loan employees – those engaged in student loan servicing, counseling, collections and other direct communications and services for individual customers. DeBolt joined the corporation in 1984 and is the longest tenured employee on the management team. She is a graduate of Grand View University and Des Moines Area Community College, and a member of the Student Loan Servicing Alliance.
Erin Lacey
Chief Financial Officer and Corporate Treasurer
Erin Lacey, with direction and oversight from the CEO and board of directors, leads the finance and accounting teams. She oversees accounting activities including budgeting, financial statement preparation, accounts receivable, accounts payable, payroll, U.S. Department of Education 799 processing, payment processing and disbursement of all student loan funds. Lacey is involved in projects that affect the loan disbursement process and payment processing for borrowers. She also coordinates multiple audits that the corporation adheres to including the financial and SAS 70 audits. An accounting major at Iowa State University, Lacey began her career with Iowa Student Loan in 1992 as an accounting intern. She held several positions within the accounting department before being promoted to supervisor, manager and later director. She became the CFO in 2009.
Rob Miller
Senior Vice President of Business Development and Client Relations
Rob Miller is senior vice president of business development and client relations for Iowa Student Loan. With direction and oversight from the CEO and board of directors, Miller provides leadership in working with colleges and universities, banks and credit unions, professional associations and others utilizing Iowa Student Loan products and services. Additionally, his role encompasses the supervision of publications regarding Iowa Student Loan products and services. Miller joined Iowa Student Loan in 2007 as director of the Iowa College Access Network® (ICAN). He is a graduate of the University of Iowa and is a member of the Iowa Dollars for Scholars board and executive committee, Iowa College Goal Sunday's statewide planning committee, the National College Access Network and the community outreach committee of the Education Finance Council.
Greg Nichols
Senior Vice President of Public Affairs and Community Relations
Greg Nichols, with direction and oversight from the CEO and the board community relations committee, provides leadership to efforts involving corporate partnerships with community groups and professional associations, public relations and governmental relations, educational research and community service activities. Additionally, his role encompasses the supervision of corporate communications and publications regarding Iowa Student Loan products and services. Prior to joining Iowa Student Loan in 2006, Nichols served as special assistant to the president at Iowa State University. His previous professional experience includes serving as executive director of the board of Regents, state of Iowa; as policy director for Iowa Gov. Tom Vilsack; and as senior assistant to the Iowa Senate Democratic leader. In addition to his duties at Iowa Student Loan, Nichols holds a collaborating adjunct faculty appointment with the educational leadership and policy studies department at Iowa State University. The immediate past chairman of the Iowa Dollars for Scholars board, he currently is a member of the Iowa Math-Science Coalition and also serves on the board of the Des Moines Pastoral Counseling Center. Nichols earned his doctorate in education and bachelor's degree at Iowa State University and a master's degree in public policy from Rutgers University.
Walter Witthoff
Senior Vice President and Chief Compliance Officer
Walter Witthoff began his career with Iowa Student Loan in 1990. In his current position, with direction and oversight by the CEO and board of directors, Witthoff directs corporate regulatory and legal compliance efforts as well as information security work. He also serves as vice president and board member of ISL Service Corp. Witthoff received his bachelor's degree from Nebraska Wesleyan University and his master's degree from Drake University. He is active in the consumer credit industry and chairs the National Council of Higher Education Loan Program (NCHELP) private loan committee. Witthoff has earned the Institute of Certified Bankers' Certified Regulatory Compliance Manager designation, a recognized standard of knowledge and competence for regulatory compliance professionals working in the financial services industry.
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