Contact Us
By E-mail
By Telephone
By U.S. Mail
By E-mail
Iowa Student Loan welcomes your questions, comments or requests. Please select one
of the topics below so that your message will be routed to the appropriate person.
Please note: In order to protect your private information, we are unable to respond
to specific questions about your account via e-mail. If you have questions about
your account, please contact us at (800) 243-7552 or view your account.
Please select an area below related to your inquiry:
Online Account Access
Forgot Password/Technical Support
General Account Questions
Manage Your Loan
Billing
Loan Application/Disbursement
Loan Consolidation
Loan Repayment
Other
General Loan
Human Resources
Media Contact
Other
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By Telephone
You may contact Customer Service and Technical Support during the following hours:
Monday – Thursday: 8 a.m. – 8 p.m. Central time
Friday: 8 a.m. – 5 p.m. Central time
Customer Service
Des Moines Local: (515) 243-5626
Toll-free: (800) 243-7552
Technical Support
Toll-free: (888) 584-0016
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By U.S. Mail
General Mailing Address
Iowa Student Loan
Ashford II Building
6775 Vista Drive
West Des Moines, IA 50266-9305
Payment Mailing Address
Iowa Student Loan
P.O. Box 7388
Des Moines, IA 50309-7388
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